Help Center

Click on "Sign Up" at the top right, fill out the form with your email and create a secure password. You will receive a confirmation email.

Go to "Groups", browse available groups in your area and click "Join". Some groups may require approval.

Click on "New Group" in the Groups page. Give it a name, description, and define whether the group is public or private.

As an administrator, you can approve membership requests, remove members and set moderators from the group settings.

In a group, click on "New Post". You can add text, images and links. Posts are visible to all group members.

Use emoji reactions to interact quickly. For more details, leave a comment under the post.

Access your profile settings to customize which notifications you want to receive: new posts, comments, help requests, etc.

Your login token (refresh token) is stored encrypted in your device's secure enclave (iOS Keychain or Android Keystore), protected by your biometrics: Face ID, Touch ID or fingerprint. No biometric data is ever transmitted to Groople: only your device verifies your identity locally.

Two options: accept the opt-in dialog that appears after your first login, or go to Profile > Security in the mobile app and toggle Biometric login on.

Open the mobile app, go to Profile > Security and toggle Biometric login off. The encrypted credentials are immediately removed from your device's secure enclave.

No, biometric login is only available on the iOS and Android mobile app for now. On web, keep using your email and password.

Biometrics are bound locally to your device (iOS Keychain / Android Keystore). On a new device, log in once with your email and password, then re-enable biometric login from Profile > Security.

Encrypted credentials are automatically removed with the app. Next time you reinstall, log in with email and password then re-enable biometrics.